Project Info
Client
PayCentral
Service
Digital Transformation
Industry
FinTech
TechStack
Angular 13, PHP, Laravel, MariaDB.
Overviews
Company Overview
PayCentral is one of the largest independent issuer of physical and virtual prepaid, transactional and virtual cards in South Africa. PayCentral provides business owners with a variety of prepaid card options (either physical or virtual), offering alternate and safe payment solutions to conventional payroll or bank transfers. Whether an enterprise is small or large in scale, PayCentral provides the best prepaid card solutions for their needs.
Challenges Faced
PayCentral faced scalability and operational challenges due to manual processes and slow loading times:
Inefficient one-by-one loading of funds limited scalability.- 15-20 seconds card loading time caused delays and dissatisfaction.
- Manual loading process led to errors and inefficiencies.
- Absence of a structured database caused reliability issues and downtimes.
Values Delivered
Xenovex's intervention led to a streamlined loading process, significant time reductions, and automated systems. The structured database and server-less architecture enhanced scalability and customer support.
Bulk Card Loading : Enhanced card loading capability, enabling the system to load up to 250 cards in bulk efficiently, significantly increasing throughput and operational efficiency.
Reduced Load Time : Substantial reduction in loading time per card, down to 5-7 seconds, enhancing transaction processing speed and improving overall customer experience.
Process Automation : Automation of the loading process through Excel integration, streamlining operations, minimizing errors, and maximizing resource utilization.
Structured Database : Implementation of a structured database and migration to a server-less infrastructure, ensuring scalability, reliability, and seamless scaling to meet growing demands.
Real-Time Tracking : Introduction of real-time transaction tracking and reporting capabilities, enhancing transparency and operational insight for stakeholders.
Approach and technical info
Our specialists worked on this project for over six years. Overall, we provided the services of 1 project manager, 1 delivery manager, 1 backend developer, 1 frontend developer, 1 full stack developer, and 1 QA engineer.
The tech stack included Angular 13 for the frontend,PHP for the backend, Laravel, and MariaDB.
Summary
PayCentral, South Africa's largest independent prepaid card issuer, resolved operational and scalability challenges with Xenovex's strategic enhancements. These included automated card loading, a server-less infrastructure, and an improved web portal, leading to faster processing and higher customer satisfaction. Post-intervention, PayCentral saw increased customer onboarding, expanded card offerings, and prepared for international expansion.
